Welcome to the Return Policy page of Car Nos Car. This policy outlines the guidelines and procedures for returning or exchanging products purchased from our website. We are committed to ensuring customer satisfaction and providing a transparent and hassle-free return process.

Eligibility for Returns and Exchanges:

• Products are eligible for return or exchange within 7 days from the date of purchase, subject to the conditions mentioned below.
• To be eligible, the product must be unused, undamaged, and in its original packaging, with all tags and labels intact.
• Some products, such as personalized or custom-made items, may not be eligible for return or exchange. Please check the product description or contact our customer support team for clarification.

Return Process:

• To initiate a return, please contact our customer support team via phone or email within the specified return period. Provide your order details and the reason for the return.
• Our customer support team will guide you through the return process, including providing a return authorization if necessary.
• Please ensure that the product is securely packaged to prevent any damage during transit. We recommend using a reputable courier service with tracking capabilities.
• The customer is responsible for the shipping costs associated with the return, unless the return is due to a defect or error on our part.

Inspection and Refunds:

• Once we receive the returned product, our team will inspect it to ensure compliance with our return policy.
• If the product meets the eligibility criteria, we will process a refund to the original payment method used for the purchase. Please allow [X] business days for the refund to be processed and reflected in your account.

Exchanges:

• If you wish to exchange a product for a different size, color, or variant, please follow the return process mentioned above and place a new order for the desired item.
• The returned product will be subject to the same inspection and refund process as outlined above.

Exceptions:

• In case of a defect, damage during shipping, or an error on our part, we will provide a replacement or refund without any additional cost to the customer.
• We reserve the right to refuse returns or exchanges that do not comply with our return policy or if the product is damaged due to misuse, negligence, or alteration by the customer.